Privacy Policy

Effective Date: January 17, 2025

At PearlPrestigee, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, protect, and share information when you visit our website, pearlprestigee.com (the “Website”), and when you purchase our products. By using our Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information to provide our services and enhance your experience. The types of information we collect include:

  • Personal Information:

    • Contact Information: Name, billing address, shipping address, email address, phone number.

    • Account Information: Username, password (stored securely), purchase history, communication preferences.

    • Payment Information: Credit card details, payment method (Note: we use secure third-party payment processors, and we do not store your full payment card details on our servers).

  • Non-Personal Information:

    • Technical Data: IP address, browser type, operating system, device information, internet service provider, timestamps, referring/exit pages, clickstream data.

    • Usage Data: Pages visited, links clicked, products viewed, search queries, time spent on the Website, and other site usage data.

    • Cookies and Tracking Technologies: We use cookies, web beacons, pixels, and similar tracking technologies to enhance user experience, analyze site usage, and for marketing purposes. See “Cookies and Tracking Technologies” section for more detail.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Order Processing: Fulfilling your orders, processing payments, arranging shipping, and communicating order status.

  • Account Management: Managing your account, providing customer support, and handling inquiries.

  • Website Improvement: Analyzing user behavior to improve our Website design, functionality, and user experience.

  • Personalization: Customizing your experience, recommending products, and showing you relevant content.

  • Marketing Communications: Sending you emails about new products, promotions, and other updates, subject to your marketing preferences. You can opt-out at any time.

  • Analytics: Understanding how users interact with our Website to gather statistics and improve our marketing efforts.

  • Legal and Security Compliance: Complying with legal obligations, preventing fraud, and protecting the security of our Website and your data.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Essential Cookies: Enable core functionalities such as site navigation, shopping cart, and user authentication. These cookies are necessary for the Website to function properly and cannot be disabled.

  • Functional Cookies: Improve user experience by remembering your preferences, settings, and choices (e.g., language settings, currency preferences).

  • Analytics Cookies: Track Website usage, user behavior, and traffic patterns to help us analyze and improve our Website’s performance and content.

  • Advertising Cookies: Collect data about your browsing habits and preferences to display targeted advertisements that are more relevant to you. These cookies can be used by our advertising partners and third party ad networks.

  • Third-Party Cookies: We may allow third parties (e.g., advertising networks, analytics providers) to use cookies on our Website for their purposes. Their use is subject to their respective privacy policies.

You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Note that disabling certain cookies may affect your user experience on our website and may limit some website functionalities.

4. How We Share Your Information

We do not sell your personal information. We may share your information with third parties only under the following circumstances:

  • Service Providers: We may share information with third-party service providers who assist us in providing our services, such as payment processors, shipping providers, marketing platforms, email delivery services, and IT support providers. These service providers are contractually bound to use your information only for the purposes we specify and in compliance with our Privacy Policy and applicable law.

  • Legal Obligations: We may disclose information when required by law, such as in response to a court order, subpoena, or other legal request.

  • Protection of Rights: We may disclose information to protect our rights, prevent fraud, or enforce our terms of service.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, we may share information with the acquiring entity. You will be notified via email or a prominent notice on our Website in case of such event.

  • With Your Consent: We may share your information with third parties when you have given your explicit consent.

5. How We Protect Your Information

We take the security of your personal information seriously. We implement various security measures designed to protect your information from unauthorized access, use, disclosure, alteration, or destruction, including:

  • Secure Socket Layer (SSL): We use SSL encryption to secure all data transmitted between your browser and our server.

  • Data Encryption: We encrypt sensitive data such as passwords using industry-standard encryption algorithms.

  • Access Control: Access to your personal information is restricted to authorized personnel only.

  • Regular Audits: We conduct regular security audits to identify and address vulnerabilities.

  • Secure Payment Processors: We use PCI-compliant third-party payment processors to handle payment information securely.

  • Data Backups: We regularly back up our data to prevent data loss.

While we strive to protect your information, no security measures can be completely foolproof. Please be aware that no method of transmission over the internet is 100% secure.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you.

  • Correction: You have the right to request that we correct or update any inaccurate or incomplete personal information.

  • Deletion: You have the right to request the deletion of your personal information, subject to certain legal obligations.

  • Restriction of Processing: You have the right to request the restriction of processing of your personal information in certain circumstances.

  • Objection to Processing: You have the right to object to the processing of your personal information for certain purposes, including marketing communications.

  • Data Portability: You have the right to request a copy of your personal data in a structured, machine-readable format.

  • Withdraw Consent: You have the right to withdraw your consent to the processing of your personal data at any time.

  • Opt-out of Marketing: You can opt-out of receiving marketing emails by clicking the “unsubscribe” link in the email.

To exercise any of these rights, please contact our customer support team at info@pearlprestigee.com. We will process your request in accordance with applicable law.

7. Data Retention

We retain your personal information only for as long as it is necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Children’s Privacy

Our Website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at info@pearlprestigee.com, and we will take steps to delete such information.

9. International Data Transfers

Your personal information may be transferred to, and processed in, countries other than your country of residence. These countries may have data protection laws that differ from your local jurisdiction. We will take all reasonable steps to ensure that your personal data is handled securely, using appropriate safeguards.

10. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review the privacy policies of any third-party website you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated policy on our Website with a revised effective date. We encourage you to review this policy periodically. Your continued use of the Website after any changes to this policy constitutes your acceptance of the updated policy.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

PearlPrestigee
130 Timber Heights Dr
Port Ludlow, Washington, United States
Phone: (360) 437-0774
Email: info@pearlprestigee.com
Website: pearlprestigee.com