Payment Policy

Effective Date: January 17, 2025

At PearlPrestigee, we strive to make your shopping experience as convenient and secure as possible. This Payment Policy outlines our accepted payment methods, processing procedures, security measures, and other relevant details related to payments for purchases made through our website, pearlprestigee.com (the “Website”). By placing an order on our Website, you agree to the terms of this Payment Policy.

1. Accepted Payment Methods

We offer a variety of secure payment methods to accommodate our customers, including:

  • Credit Cards: We accept major credit cards, including Visa, Mastercard, American Express, and Discover.

  • Debit Cards: We also accept debit cards with the Visa or Mastercard logo.

  • PayPal: You can securely pay through your PayPal account.

  • Apple Pay: You can securely pay via Apple Pay (If applicable)

  • Google Pay: You can securely pay via Google Pay (If applicable)

  • Other Payment Methods: We may introduce additional payment methods from time to time, which will be clearly displayed during the checkout process.

All payments must be made in United States Dollars (USD).

2. Payment Processing

  • Authorization: When you place an order, we will authorize your chosen payment method for the total amount of your order, including the purchase price of the items, shipping fees, and applicable taxes.

  • Capture: Your payment will be captured (i.e., charged) at the time your order is processed and prepared for shipment. If there are any significant delays in shipping, we will promptly notify you and may delay the payment capture until shortly before shipping to avoid inconvenience.

  • Order Confirmation: Once your payment is successfully processed, you will receive an order confirmation email, which will serve as proof of purchase.

  • Payment Declines: If your payment is declined, you will receive a notification, and your order will not be processed. Please ensure that your payment details are accurate and that you have sufficient funds to cover your purchase.

3. Payment Security

At PearlPrestigee, the security of your payment information is our top priority. We employ industry-standard security measures to ensure your financial data is protected:

  • Secure Socket Layer (SSL): Our website uses SSL encryption to ensure all payment information transmitted between your browser and our servers is encrypted and protected from unauthorized access. The ‘https’ in our URL indicates an encrypted connection.

  • PCI DSS Compliance: We adhere to the Payment Card Industry Data Security Standard (PCI DSS), which ensures the secure handling of payment card information.

  • Third-Party Payment Processors: We use reputable and secure third-party payment processors to handle all payment transactions. These payment processors are PCI compliant and utilize advanced security measures to safeguard your financial data.

  • No Storage of Full Payment Card Details: We do not store your full payment card details on our servers. Your card information is tokenized by our payment processors, meaning we store a unique identifier instead of the full card number, enhancing security.

  • Fraud Protection: We implement fraud detection and prevention measures to ensure that all transactions are legitimate and to protect our customers from fraudulent activity.

4. Currency and Taxes

  • Currency: All prices displayed on our Website are in United States Dollars (USD).

  • Taxes: Applicable sales taxes will be added to your order total based on your shipping address. The specific tax rate will depend on the state and local tax laws where your order is being shipped. You will have the opportunity to see the full tax amount prior to completing your purchase.

  • International Orders: For international orders, you may be responsible for any applicable customs duties, import taxes, or other fees imposed by your country. Please check with your local customs authorities for more information. We are not responsible for covering any duties or fees imposed by your country.

5. Pricing and Errors

  • Pricing Accuracy: While we strive for accuracy, errors in pricing may occur. If a pricing error is discovered, we reserve the right to cancel the order or offer the option of confirming your order at the correct price.

  • Promotional Pricing: Promotional prices or discounts are valid only during the specified period. Promotional codes must be applied at the time of purchase as we cannot retroactively apply discounts.

6. Billing Information

  • Accuracy: You are responsible for ensuring that your billing information is accurate and complete. Incorrect or incomplete billing information may result in delays in processing your order or in the order being canceled.

  • Billing Address: Please provide the billing address associated with your payment method.

  • Verification: We may need to verify your billing information before processing your order.

7. Refunds

  • Refunds for Returns: Refunds for eligible returned items will be processed to your original method of payment, according to our Refund and Returns Policy.

  • Refund Timeframe: Once the returned items have been received and inspected, please allow 7 to 10 business days for the refund to be processed. The time for the refund to be reflected in your account may vary based on your bank or payment provider.

8. Contact Information

If you have any questions or concerns about our Payment Policy, please contact us at:

PearlPrestigee
130 Timber Heights Dr
Port Ludlow, Washington, United States
Phone: (360) 437-0774
Email: info@pearlprestigee.com
Website: pearlprestigee.com

9. Policy Changes

PearlPrestigee reserves the right to modify this Payment Policy at any time. Any changes will be posted on our Website, and your continued use of the Website and purchase of products from us will constitute your acceptance of the revised policy.